Other Ways to Contact Us

Instant Chat

Click "Chat with us" in the bottom right hand corner of your screen during business hours. Our pharmacists are available Monday through Friday, 9 am - 5 pm, Eastern Time. Calls placed on weekends or after business hours will be returned on the next business day. If you are experiencing a medical emergency please call 911 immediately for assistance.

Email

We can be reached by email at any time. This email is protected from spammers. We also do our best to reply after business hours, weekends, and holidays. Our pharmacists are available Monday through Friday, 9 am - 5 pm, Eastern Time. If you are experiencing a medical emergency please call 911 immediately for assistance. Email us at support@springmeds.com.

Note: Please know sending personal health information and other sensitive information such as medical information, refill requests, social security numbers, or credit card numbers via email is unencrypted.

Phone

We can be reached by phone at 1-888-305-1722 (Option 1)
Monday through Friday from 9am to 5pm Eastern Time
Please remember that we operate on Eastern Standard Time.

Our pharmacists are available Monday through Friday, 9 am - 5 pm, Eastern Time. Calls placed on weekends or after business hours will be returned on the next business day. If you are experiencing a medical emergency please call 911 immediately for assistance.

Fax

We can be reached by fax at 1-888-870-2808 anytime. We respond to faxes within 1 business day, but usually sooner.

Mailing Address

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Find answers to frequently asked questions

We offer an industry leading 90-day return policy on all over-the-counter products with no restocking fees and only sell products which are FDA approved and legal in the United States. We consistently achieve high scores in customer satisfaction and offer some of the best prices on the Internet. We're committed to 100% customer satisfaction. If for any reason, you are dissatisfied with your purchase, our service, or even our website, we will do everything possible to make it right. This is our commitment to you.